ROSETANA Online Shopping was established in 2017 with the aim and vision to become the one-stop online shop with implementation of best practices online.
Our goal is to grow and deliver better products to our customers everywhere by providing the best international products from the best suppliers and delivering them at competitive prices.
Our ultimate goal is to offer a distinct online shopping experience to our customers. Therefore, we consider that our relation with our customers should be a long-term relationship. This is what we are really proud of.
Our customers can shop from large variety of products across men’s and women’s fashion apparel, shoes, and accessories categories online. We offer a one week free returns policy, speedy deliveries within 3-7 working days, free delivery over a certain spend, and multiple payment methods exclusive cash-on-delivery.
At ROSETANA we believe your shopping experience should be easy and fun.
Easy navigation and intuitive operation
Our online store is well laid out and easy to use. During your first visit to ROSETANA or when searching for a specific model, our customers and clients are guided through the shop step by step to complete their purchase quick and easily. Find out more..
Simple and safe shopping
Once the desired items are in the cart, our customers can easily select one of our secure payment options. Payment can be simply made by invoice, direct debit, or credit card. After a successful order, our customers are informed about the current status of their order. Each customer receives a tracking number and they can follow up their order until delivery. (Please Note that the tracking number may be sent to your email after 2 business days)
Our customers will have the chance to speed up the shipping process by selecting express shipping option before checkout - as we usually ship out orders within less than 5 days using express service!
Free Delivery Available
At ROSETANA, customers can qualify for FREE Delivery when the minimum basket size of RM150 is met, for both East and West Malaysia. See Shipping Fee Details.
Accessories and clothing will always vary - for example, a shirt might not fit. At ROSETANA, we accept returns within 7 days of delivery.
Comprehensive and personal service
Our customers and clients can use the customer services hotline or the customer service form, and also address their questions to the expert customer support. There is an extensive range of services available to our customers - personal, professional and speedy.