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We believe that easy-to-use methods are the best way to deliver excellent services. Here we've customized this page to try to make things easier for you.

We know that there are many different scenarios, and vary according to each user. But there is always a point of convergence between all methods of use, and hopefully these simple steps will help you:

1 -  Locate your favourite product category or your favourite product page instead.

ROSETANA website has been divided into categories according to the type of products offered.

Simply you can find your product or your product category using tow simple ways.

- First way by locating your product using our website's search engine.

From header bar click on the search icon ""

Once you click on the search icon the search box will appear, so you can search for the name of the product you want to buy.

The search box will be like the one in this picture 

Note: The search box may vary slightly depending on the design version of our website and updates made from time to time.

- Second way when you prefer to browse specific category.

You can navigate easily using categories menu from any page on our website. For example the Homepage currently has categories menu and you may use it like that:

After you've found the item you want, you may want to browse the product page, Where you can change colors, sizes and appropriate quantities.

See this example in this image and learn the details:

Once you decide that you want to buy the item then simply click on the "ADD TO CART" Button.

Note: Changing sizes, colors and quantities may affect on the final total prices "If it has different prices".

When you click the "Add To Cart"button you will see a popup box, and there will be two buttons, to let you choose between completing the shopping or showing the cart.

If you want to add other products to the cart, you will have to press "continue shopping" or anywhere on the page away from the pop-up box.

Or simply click "Show Cart" to complete your purchase directly. As such, you'll be taken to the product review page and choose the appropriate form of payment.

Payment and Checkout:

After you have finished purchasing the products you wish, you will be able to check the shopping cart. You can then choose to sign in if you already have an account.
Or you can simply choose the appropriate payment method and complete the purchase and payment process as a visitor, there will often be a chance to register a new account if you want to buy later faster without having to repeat the data entry process.

You may see the shopping cart like in this image:

Note: The Cart Pge may vary slightly depending on the design version of our website and updates made from time to time.

Before you click on "Check Out Now" button you need to select your payment method where we offer tow main payment methods.

1 - Payment with 2checkout using your Debit or Credit Card (Visa, MasterCard, American Express, Discover).
2 - PayPal accounts.

You are the one who can decide which payment method should be used for checkout but generally we recommend to choose 2checkout method for fast and easy process. Learn more about payment methods

After you select your payment method kindly make sure that you read our Terms of Service  and click on the input button to be able to complete the purchase process by clicking on "Check Out Now" button.

You will be redirected to the shipping details page where you need to add your address and other necessary information to help us process the products and send them to you as soon as possible.

You will find the details page similar to this in the picture:

After you fill the form you will have the choice between checking out as a member or as a guest .. it's easy but we recommend to register a new account for faster access to any details you need later regarding to your orders.

Once you click checkout whatever you chose to register or to continue as a guest, you will be redirected to the last step to review your order details and your shipping information then simply you can click on "Confirm Purchase" Button to make the payment immediately.

Now you done your payment what is the next !

Once we receive confirmation of the payment process from the electronic payment gateway we will immediately process your product to send it to your address directly.This will be in accordance with our Delivery Policy, which you can easily see here.

We will update this information from time to time and we'll add additional links to help all of our customers. However, if you feel that you need help, please feel free to use our contact form here. or give us a call on our customer service phone number +601126311130. Our support team available Mondays - Fridays, 9am - 6pm .

Do you like the content you see!

Contact Us

we would be happy to assist you:

  • A72 Jalan Spine, Betong,Sarawak,Malaysia.
  • (+60) 11 263 08 306